TaskingAI Privacy Policy

Updated: March 31, 2024  

We at AutoPulse, Inc. (together with our affiliates, "TaskingAI", "we", "our” or "us") value and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our website, applications, and services (collectively "Services"). This Privacy Policy does not apply to data we process on behalf of clients, such as data from our API clients, which is subject to agreements between us and our clients.

1. Personal Information We Collect

Information You Provide

  • Account Information: When you create a TaskingAI account, we collect your name, email address, phone number, account credentials (such as username and password), payment card information, and transaction history.
  • User Content: While using our Services, you may provide input data, upload files, or give feedback, which may include your personal information.
  • Communication Information: When you contact us via email, phone, or other means, we collect your communication details, including name, contact information, and the content of the communication.
  • Social Media Information: If you interact with our official pages on social media platforms like Facebook, Twitter, etc., we may collect personal information you provide, such as your name, social media account information, and interaction content.

Information Collected Automatically

  • Log Data: Your browser or device automatically sends log data when accessing our Services, such as date and time of access, pages viewed, IP address, etc.
  • Usage Data: We collect information about your behavior in using the Services, like pages visited, links clicked, features used, and actions taken.
  • Device Information: We collect information related to the device you use, including device name, operating system, device identifiers, and browser type.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to personalize your experience and help us understand how you use our Services.
  • Analytics Tools: To better understand how our Services are used, we may use online analytical tools like Google Analytics, which collect and analyze information related to your use of the Services through cookies.

Information from Other Sources

  • Third-Party Services: If you choose to connect your TaskingAI account with other services (like third-party social media platforms), we may receive information about you from these services.
  • Public Information: We may collect information about you that is publicly available, such as from public databases or other third parties.

Sensitive Information

We do not intentionally collect or process any sensitive personal information (such as racial or ethnic origin, political opinions, religious or philosophical beliefs, health status, sexual life or orientation, trade union membership, genetic or biometric data), unless required by law or with your explicit consent.

2. How We Use Personal Information

At TaskingAI, we value your privacy and data security. The personal information we collect is used for the following purposes to ensure we can provide high-quality services and continually improve our products and services.

Service Provision and Management

  • Service Operations: Use your information to provide, operate, and maintain our Services, including but not limited to account management, payment processing, and customer support.
  • Service Optimization: Analyze and evaluate service performance, including troubleshooting, data analysis, testing, research, and service improvement.
  • Security and Technical Support: Ensure the security and reliability of our services, including preventing and resolving technical issues.

Communication and Marketing

  • User Communications: Communicate with you about your account and Services, including security updates and service notifications.
  • Marketing and Promotion: Send you promotional information, provide personalized content, and promotion notices based on your preferences and interests.

Product and Service Development

  • New Feature Development: Use your feedback and usage data to develop, test, and launch new features and services.
  • Market Research: Conduct market research and surveys to understand user needs, guiding innovation in products and services.

Legal Compliance and Security

  • Law and Compliance: Comply with applicable laws, regulations, government requests, judicial procedures, or court orders.
  • Fraud and Crime Prevention: Detect, prevent, and investigate fraud, unauthorized transactions, other illegal activities, and protect the rights and interests of TaskingAI and its users.
  • Dispute Resolution and Enforcement: Resolve disputes, enforce our contractual terms and policies.

Business Activities

  • Business Transactions: Manage and transfer information in the event of restructuring, merger, sale, joint venture, transfer, divestiture, or other business transactions.
  • Internal Reporting and Analysis: Conduct internal audits, data analysis, and research to improve TaskingAI's business strategies.

User Consent

  • Consent-Based Use: In other situations where you have explicitly consented, we may use your information for specific purposes.

3. Disclosure of Personal Information

At TaskingAI, we understand the importance of protecting your personal information. We only share your personal information with third parties in specific situations, striving to ensure the security and confidentiality of this information.

Vendors and Service Providers

  • Business Operation Support: We may share your personal information with third-party vendors and service providers that provide hosting services, customer support, cloud computing services, email communication software, website analytics, and other information technology services to support our business operations.
  • Data Processing and Management: These third parties may access or process your personal information in the course of providing services, but we will take appropriate measures to ensure they comply with our privacy standards and relevant laws.

Business Transfers

  • Strategic Transactions: In the event of strategic transactions, restructuring, bankruptcy, receivership, or transition of service to another provider, your personal information may be disclosed during the due diligence process.
  • Information Transfer: In these situations, we may transfer your personal information, but we will take reasonable measures to ensure the new controller continues to protect your information.

Legal Requirements and Compliance

  • Legal Compliance: In situations required by law, court orders, or requests from government and law enforcement agencies, we may need to disclose your personal information.
  • Protecting Rights and Safety: If we believe disclosure is necessary to protect our rights, property, or safety, our customers, or the public, we may disclose relevant information.

Consent and Authorization

  • Based on Your Consent: In situations where you have explicitly consented, we may share your personal information with third parties you agree to.

Privacy Protection Measures

  • Contractual Protection: Before sharing personal information with any third party, we ensure appropriate contractual protections are in place to safeguard your personal information.
  • Principle of Minimal Necessity: We only share the necessary personal information to achieve the specific purpose of sharing.

4. Your Rights

At TaskingAI, we recognize the importance of your rights over your personal information. Depending on the laws in your location, you may have the following rights:

Right to Access

  • Access to Personal Information: You have the right to access personal information we hold about you and understand how this information is processed.

Right to Deletion

  • Information Deletion: You can request that we delete your personal information from our systems and records unless we have a legitimate reason to continue retaining the information.

Right to Correction and Update

  • Information Correction: If you believe that the information we hold about you is inaccurate or incomplete, you can request that we correct or update this information.

Right to Data Portability

  • Information Transfer: You have the right to request that we provide your personal information in a structured, commonly used, and machine-readable format to you or directly transfer it to a third party of your choice.

Right to Restrict Processing

  • Restrict Processing: In certain situations, you can request that we limit the processing of your personal information.

Right to Withdraw Consent

  • Withdrawal of Consent: If our processing is based on your consent, you have the right to withdraw your consent at any time, without affecting the legality of the processing based on your consent before its withdrawal.

Right to Object

  • Objection to Processing: You have the right to object to our processing of your personal information, especially for direct marketing purposes.

Right to Complain

  • Complaint: If you have any concerns about how we process your personal information, you have the right to lodge a complaint with the data protection authority in your region.

How to Exercise Your Rights

  • Contact Method: To exercise any of the above rights, you can contact us using the contact details we provide. We will respond to your request within a reasonable time frame.
  • Identity Verification: To protect your information, we may request proof of identity to verify your identity.

5. Security and Retention

At TaskingAI, we prioritize your trust and privacy, embedding these values into every aspect of our services. Our commitment to safeguarding your personal information is unwavering, whether you're interacting with TaskingAI's development platform, APIs, or associated products. Here's how we ensure your data's security and uphold our commitment to your privacy:

Advanced Security Measures

Our technical security arsenal includes industry-standard encryption, firewalls, and protocols to protect your data from unauthorized access. Our organizational measures ensure that only vetted personnel handle your data, and our administrative practices, like regular audits and monitoring, reinforce our robust security framework.

Ownership and Control Over Your Data

We fully respect your data privacy. We guarantee that your data will not be disclosed to any third parties, nor will it be used to train our AI models without your explicit consent.

Data Retention and Deletion

We retain personal information only as long as necessary to provide our services or comply with legal obligations. Our deletion policies are designed to securely erase your data when it's no longer needed, ensuring that your information is handled responsibly throughout its lifecycle.

Legal Compliance and Regular Updates

Our practices are in strict adherence to applicable data protection laws. We regularly review and update our security and data retention policies to align with evolving standards and ensure your data's integrity.

Enterprise-Grade Security Compliance

With encryption protocols like AES-256 for data at rest and TLS 1.2+ for data in transit, we ensure comprehensive protection for your information.

Transparent and Accessible Security Information

Our Trust Portal offers a detailed view of our security measures and commitments, emphasizing our transparency and your right to be informed.

By choosing TaskingAI, you place your trust in a platform that is deeply committed to security, privacy, and data integrity. Our advanced features, from encryption to compliance with legal standards, are designed to protect your data and provide peace of mind.

6. International Users

As a global service, TaskingAI understands the privacy concerns of users from different countries and regions. Here are our policies for handling data from international users:

International Data Transfer

  • Cross-Border Processing: When you use our services, your personal information may be transferred to, stored in, or processed in the United States and other countries where our servers are located. These countries may not have the same data protection laws as your country of residence.
  • Service Providers and Affiliates: Your information may be disclosed to our service providers and affiliates in other jurisdictions.

Data Protection Measures

  • Compliance with Laws: We commit to complying with all applicable data protection laws and take appropriate measures to protect your personal information, regardless of where the data is located.
  • Security Standards: We ensure that all data transfers comply with our high security standards and take appropriate measures to protect data security and privacy.

User Rights and Choices

  • Protection of User Rights: We recognize that users in different countries may have different privacy rights. We are committed to respecting these rights and enabling all users to effectively exercise these rights.
  • User Choices: If you have concerns about how we handle your information or do not want your information to be transferred across borders, you can contact us to discuss your preferences.

Legal Compliance

  • International Legal Compliance: In the cross-border transfer of personal information, we comply with all relevant international laws and regulations, including but not limited to the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Transparency and Communication

  • Notifications: We will notify users of any policy changes to ensure that users understand how their personal information is used and processed.
  • Support: We provide support and answers for any questions or concerns about cross-border data processing, ensuring that users understand how and where their data is processed.

7. Links to Other Websites

TaskingAI's services may contain links to third-party websites, which may include but are not limited to social media platforms, partner websites, or other relevant resources. We provide these links for your convenience, but please be aware of the following:

Privacy Policies of Third-Party Websites

  • Independent Operation: These third-party websites are managed by entities not operated or controlled by TaskingAI and have their own privacy policies and terms of service.
  • Different Privacy Practices: When you visit these third-party websites, the information you share will be governed by the privacy policy of that website, which may differ from our privacy policy.

User Responsibility

  • Careful Decision-Making: We advise you to carefully read the privacy policies and terms of service of any third-party website before interacting or providing information.
  • Disclaimer: TaskingAI is not responsible for the privacy and data processing practices of any activities or information sharing conducted through these third-party websites.

Interactivity and Security

  • Social Media and Other Platforms: Our services may interact with social media services or other platforms, allowing users to share information on these external platforms.
  • Security Considerations: Although we strive to choose reputable third-party websites, we cannot guarantee the security and privacy protection level of these sites.

Updates and Changes

  • Policy Updates: We may update this section from time to time to reflect changes in the third-party websites linked in our services.

8. Children

Our services are not intended for children under the age of 13. If you have reason to believe that a child under the age of 13 has provided us with personal information through our services, please contact us at supprot@taskingai.com. We will investigate any such notifications and, where appropriate, delete that personal information from our systems. If you are aged 13 but under 18, you must obtain permission from your parent or guardian to use our services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page, unless otherwise required by applicable law.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@taskingai.com.

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